Open AI Opens The Curtain on Musk

March 2, 2024
|
#Communications
#CrisisManagement
#Tech

What’s The Deal? Last week, Elon Musk was the richest man in the world. He was also the man who filed a seemingly high-principled lawsuit against a company he helped found and nurtured as a start-up, Open AI.

What They Got Right. This week, not only did Tesla’s cratering stock price get Elon bounced out of first place in the Mr. Moneybags competition by jacked-up super stud Jeff Bezos, but he was pretty much snapped back into his place by Open AI’s masterful response to his lawsuit.

On Background. Musk asserted that Open AI and its CEO, Sam Altman, had breached the firm’s founding mission; Open AI had tragically veered off course from being an open-source provider of safe artificial intelligence (carefully controlled so that it wouldn’t turn into that apocalypse-creating kind of AI that we are all having nightmares about lately). Instead, Chat GPT was simply a Microsoft for-profit tool based on its $13 billion investment.

The Response. Then, on Tuesday, Open AI published an article crisply outlining the timeline of Musk’s initial support and investment (including copies of Musk's emails supporting their POV). Elon Musk has been a strong supporter and founder of Open AI, investing $40 million. Then, starting in 2015, he wrote to leadership that outside ownership was inevitable. In 2017, Elon agreed with the company’s decision to become a for-profit entity. And then…surprise! Musk wanted majority equity, board control, and to be CEO. He is so, so selfless. When that discussion went nowhere, Musk suggested merging Open AI with Tesla. Yeah, again, no thanks. In its article, Open AI said, “We are sad that it’s come to this…” Musk did not respond to requests for comment on the article.

What’s the Watch Out. It was a very bold communications strategy for Open AI to step forward, pull out the emails, and give the world a blow-by-blow description of the actual timeline of events. These days, companies are much more likely “not to comment on pending litigation.” So, you can imagine there had to be at least a few nervous lawyers in the building this week. Open AI began life as a quasi .org but had to pivot its model as it grew based on the capital needs required to reach its goals. The company is now acknowledging the need for better governance, rebuilding its board, and adding seasoned team members, including in communications.

Bottom Line. We recognize Sam Altman and his executive team for their brilliant, timely communications strategy around what could have been an incendiary event. #ForTheWin.

Disclaimer: Open AI is not a Perceptual Advisors LLC client

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